I have designed, executed and, managed email campaigns for large retailers all the way to small interactive boutiques. Whether the client was La-Z-Boy or PlayBox Media, campaign success or failure depended on adhering to a few simple rules.
Building a successful email message begins with a well crafted subject line. Subject lines have the single biggest impact on whether your message will be opened or deleted. Jupiter Research found that 35% of email subscribers open messages because of what’s contained in the subject line. Fifty characters (and we thought Twitter’s 140 was short) is all the space you have in a typical subject line to catch your reader’s eye, entice them to open your email and take the action you want. Communicate your offer and its’ benefit succinctly.
Here now is the lightning round of tips, tricks and best practices to improve your email results;
1. The three E’s in Email- Engage, Entertain, Easily get more info
2. Creative content is King
3. Tuesday, Wednesday and Thursday are the most popular days to open email
4. 10 AM- 7 PM most popular time to open.
5. Try to make your subject line no more than 50 characters
6. Keep HTML file size to no more than 85-125k
7. Keep HTML 580- 800 pixels wide
8. Design for the preview pane
9. Communicate your message above the fold
10. Combine browser safe text and HTML graphics
11. 10 links or more = higher click rates
12. Use text and image links
13. Spreading links throughout the page increases response
14. Test everything
15. Provide a Subscription-Administration Center in each message
16. Visually highlight the call-to-action
17. Provide a telephone contact number
18. Display the recipient's email address
19. Provide an email address for feedback or sender contact
19.5 Sender from name: Company or brand name, not email address, generic department or unfamiliar person's name
These tips, tricks and best practices are excerpts from the White Paper “Hi-Performance Email Marketing for Furniture Retailers”. Send me an email or a Twitter DM if you would like to read the entire paper.
Mike Morawski
Chief Instigation Officer